Privacy Policy

1. Introduction

Chartinator is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information at chartinator.netlify.app.

2. Information We Collect

2.1 Information You Provide

• Email address: Collected at sign-up for authentication and service communications.
• Indicator prompts: Natural language descriptions you submit, processed by AI and stored in your dashboard history.
• Generated indicators: MQL5 code stored in your dashboard for retrieval and download.

2.2 Automatically Collected Data

• Usage data: Generation activity records used to enforce daily limits and improve the Service.
• Log data: Standard server logs including IP address, browser type, pages visited, and timestamps.
• Session data: Authentication tokens stored in your browser to keep you logged in.

2.3 Payment Information

Payments are processed entirely by Paddle. We do not store or access your credit card number — only transaction confirmation and subscription status.

3. How We Use Your Information

• Create and manage your user account and authenticate your identity.
• Process indicator generation requests via AI and store results in your dashboard.
• Enforce daily usage limits and subscription entitlements.
• Send transactional emails such as account verification and payment receipts.
• Improve AI generation quality and monitor for abuse or Terms violations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

5. Cookies

We use only one authentication session cookie (via Supabase) strictly necessary for login. We do not use advertising cookies, third-party tracking pixels, or analytics tools such as Google Analytics.

6. Data Retention

• Account data: Retained while your account is active and for a reasonable period after closure.
• Generated indicators: Retained until you delete them or close your account.
• Usage logs: Records older than 90 days may be purged.
• Server logs: Retained for up to 30 days for security and diagnostics.

7. Your Rights

Depending on your location you may have the right to access, correct, delete, or port your personal data, and to object to or restrict processing. Email support@chartinator.netlify.app to exercise these rights. We respond within 30 days.

8. GDPR

For EEA and UK users, legal bases include: contract performance (providing the Service), legitimate interests (security, fraud prevention), legal obligation compliance, and consent where explicitly given. You may lodge a complaint with your local data protection supervisory authority.

9. Security

All data is transmitted over TLS/HTTPS. Database access is protected by Supabase Row Level Security (RLS). API keys are stored as environment variables only — never in source code.

10. Children's Privacy

Chartinator is not directed at users under 18. We do not knowingly collect personal data from children. Contact us if you believe a child has provided data and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date. Continued use constitutes acceptance of the revised policy.

12. Contact Us